Return at MEC Shop
At MECshop.eu, you can return or exchange an item within 14 days.
If the ordered products do not meet your expectations, you can make use of the trial period of 14 days to return or exchange the item without giving reasons. The 14 days start the day after receiving the product from mecshop.eu. You must return your order to:
MEC Shop B.V.
Nijverheidsweg 10
3881LA Putten
However, the trial period does not apply to all products and services you can buy in our store live or online. The exceptions are items assembled especially for you, design services, products ordered especially for you and books. If you exercise your right of withdrawal, the product will be returned to us with all delivered accessories and - if reasonably possible - in its original condition and packaging. Should the product be damaged or the packaging more damaged than necessary to try the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packaged when returning it. Return costs are at your own expense, unstamped returns will not be accepted.
To provide clarity to the mecshop.eu customer service, please accompany your return shipment with a copy of the invoice, your bank account number and the reason for the return. If your return meets the conditions, we will refund the purchase price of the returned products to your bank account within 14 days. For more information please contact our customer service via the contact form below, on telephone number 085 060 51 00 or send an email to info@mecshop.eu and we guarantee a quick response.