Privacy Statement

Privacy statement mecshop.eu

This privacy statement was last updated on July 26, 2023.

Your privacy is of great importance to us. We therefore adhere to the Privacy Act. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the webshop www.mecshop.eu what we do with the information we collect about you.

If you have any questions, or want to know exactly what we track about you, contact www.mecshop.eu/contact.

Order processing

When you place an order with us, we use your personal data to be able to process it properly. We may give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company.

For this we use your payment information, date of birth, name and address, gender, IP address, e-mail address, phone number and billing address. We do this based on your consent. We keep this information for two years after your order is completed and seven years thereafter (this is the legal retention obligation).

Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

To handle orders, we cooperate with:
- Our payment provider pay.nl
- Our postal company PostNL, DHL and Logique

Statistics and profiling

We keep statistics about the use of our web store. With these statistics we improve our web store to show for example only relevant information. We can combine your personal data to find out more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

For this we use your payment information, phone number, email address, IP address, name and address, billing address, date of birth and gender. We do this based on your consent. We keep this information for one year.

Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Take out a subscription

You can purchase a paid subscription from our web store www.mecshop.eu, where we use your personal data to handle payment.

For this we use your billing address, phone number, payment information, email address, date of birth, name and address, gender and IP address. We need these because of the contract we make with you. We keep this information for two years after you cancel the subscription and seven years thereafter (this is the legal retention obligation).

Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

To handle orders, we cooperate with:
- Our payment provider pay.nl
- Our postal company PostNL, DHL and Logique

Contact form and Newsletter

With the contact form you can ask us questions or make requests.

For this we use your e-mail address, IP address, telephone number, name and address details and notes. We need these because of the contract we make with you. We keep this information until we are sure you are satisfied with our response and six months after that. This allows us to easily pull the information out when we have follow-up questions. It also allows us to train our customer service to become even better.

You can subscribe to our newsletter. It contains news, tips and information about our products and services. You can cancel your subscription at any time. Every newsletter contains an unsubscribe link. You can also do this through your account.
Your email address will only be added to the list of subscribers with your permission. This data will be stored for three months after you cancel the subscription.

Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us. These companies can be found under "Data Processing".

Your account

Some parts of our web store require you to register first. You must then provide information about yourself and choose a user name. With this information we create an account, where you can log in with this user name and a self-chosen password.

For this we use your name and address, telephone number, e-mail address, IP address, date of birth, billing address, payment information and gender. We need these because of the contract we enter into with you. We keep this information until you cancel the account.

We store this information so that you do not have to fill it in again each time and so that we can contact you more easily if necessary at the webshop. You can change information in your account when you want to.

Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Advertising

We would like to send you advertising about offers and new products or services.

We do this:
- by mail
- by email
- via social media
- by WhatsApp
- by phone

You can object to this advertising at any time. Each letter tells you how to do this. Every e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you receive a call. You can also report this via your account.

Location data

Sometimes it is necessary for our web store www.mecshop.eu to find out where you are. We then ask separately if we are allowed to know this and only if you then give permission, we get this information.

For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google Maps or Apple) do with it. So always read their privacy statements too.

Advertisements

Our web store www.mecshop.eu displays advertisements. We don't publish these ourselves, advertising agencies we work with do. These agencies keep track of whether you like them, and use that information to provide only fun or interesting ads and offers in the future.

Provision to other companies or institutions
With the exception of the partners mentioned above, we do not under any circumstances provide your personal data to other companies or institutions, except if we are required to do so by law (for example, if the police require it in the case of suspected crime).

Our web store www.mecshop.eu includes social media buttons. With these, the operators of these services collect your personal data.

Cookies

Our web store www.mecshop.eu uses cookies. Cookies are small files where we can store information so you don't have to fill it in again. But they also allow us to see that you are visiting us again.

You can disable cookies in your browser, but some things in our webstore will not work properly then.

We have made agreements with other companies that place cookies about the use of cookies. However, we do not have complete control over what they do with the cookies. So please also read their privacy statements.

Google Analytics

We use Google Analytics to track how visitors use our web store. We have a processing agreement with Google. In this agreement are strict agreements about what they are allowed to track. We allow Google to use the Analytics information for other Google services. We do not let Google anonymize the IP addresses.

Security

Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

- Access to personal data is protected with a user name and password.
- We use secure connections (Secure Sockets Layer or SSL) that shield all information between you and our website when you enter personal data.

Changes to this privacy statement

When our web store changes, we naturally have to update the privacy statement as well. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately as well.

Accessing, modifying and deleting your data

If you have any questions or want to know what personal data we hold about you, you can always contact us. See the contact details below.

You have the following rights:
- to be explained what personal data we have and what we do with it
- to see the exact personal data we have
- to have errors corrected
- to have outdated personal data deleted
- to withdraw consent
- to object to a particular use

Please make sure that you clearly state who you are, so that we can be sure that we are not modifying or deleting data about the wrong person.

Data Processing

Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and to whom the data is accessible.

We use your data exclusively for the purpose of providing our services. This means that the purpose of theprocessing is always directly related to the assignment you have given. We do not use your data for (targeted) marketing. If you share data with us and we use these data - other than at your request - to contact you at a later date, we will ask you for your explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.

Data that is automatically collected by our website is processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

WooCommerce
Our online store is developed with software from WooCommerce. Personal data that you provide for our services to us are shared with this party. WooCommerce has access to your data to give us (technical) support, they will never use your data for another purpose. WooCommerce is based on the agreement we have made with them to take appropriate security measures. These security measures consist of the application of SSL encryption and A strong password policy. WooCommerce uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group of companies in order to further improve the services further.

MailChimp
We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of each email sent automatically through our website, you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data are stored securely by MailChimp securely stored by MailChimp. MailChimp uses cookies and other Internet technologies that provide insight into whether emails are opened and read. whether emails are opened and read. MailChimp reserves the right to use your data for the further use your data to further improve the service and as part of this, to share information with third parties. share information with third parties.

Gmail
We use the services of Gmail for our regular business email traffic. This party has appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our email traffic confidentially.

Savvii hosting
We host our web store on a server under our own management. We have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of data as much as possible. These security measures include the use of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data. We use web hosting from Savvii. Savvii processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. Savvii has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Savvii is bound to secrecy under the agreement.

Pay.com
For handling (part of) the payments in our store we use the Payment service provider Pay.nl. Pay.nl processes your name, address and city information and your payment information such as Your bank account or credit card number. Pay.nl has appropriate technical and organizational measures taken to protect your personal data. Pay.nl reserves the right to use your data to further improve services and in this context (anonymized) data with third parties to share. Pay.nl shares in the case of an application for a deferred payment (credit facility) Personal data and order data with post-payment service providers. All the above mentioned safeguards with regarding the protection of your personal data shall also apply to the parts of Pay.nl 's services for which it engages third parties. Pay.nl not retain your data longer than under of the statutory periods is permitted.

External sales channels

We sell (part of) our products through the platform of Bol.com. If you place an order through this platform Bol.com shares your order and personal data with us. We use this information to process your order. We treat your data confidentially and have appropriate technical and organizational measures to protect your data from loss and unauthorized use.

Reviews

We collect reviews through the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur then You are required to provide a name and email address. WebwinkelKeur shares this information with us, so that we can the review to your order. WebwinkelKeur also publishes your name on their own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In In the event that we invite you to leave a review we will share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. protect. WebwinkelKeur reserves the right, for the purpose of delivering the We have given WebwinkelKeur permission to do so. All The above guarantees regarding the protection of your personal data are also of applies to the parts of the service for which WebwinkelKeur engages third parties.

Your rights

Under applicable Dutch and European law, you as a data subject have certain rights with regarding the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent abuse, we send copies of your data only to your e-mail address already known to us. In the event that you do not wish to receive the data to another e-mail address or by mail, for example, we will ask you to identification. We keep records of completed requests, in the event of a forget request We administer anonymized data. All transcripts and copies of data will be received in the machine-readable data format that we use within our systems. You have the right at any time to request a Complaint to the Authority for the Protection of Personal Data if you suspect that we have collected your personal data in a wrong way to use it.

Right of inspection
You always have the right to request that the data we process (or have processed) that relates to your person or You may request to see the information contained in this document if you are unable to trace it back to the original source. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a copy of all data with an overview of the processors at the email address we have on record who hold such data, specifying the category under which we hold such data stored.

Right of Rectification
You always have the right to request that the data we process (or have processed) that relates to your person or are traceable to them, to have them adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation at the e-mail address we have on record that the data has been updated.

Right to restriction of processing
You always have the right to request that the data we process (or have processed) that relates to your person or for this purpose are traceable. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation at the email address known to us that until you lift the restriction the data will not be longer be processed.

Right to transferability
You always have the right to request that the data we process (or have processed) that relates to your person or are traceable to it, by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you copies or copies of all records at the email address known to us about you that we have processed or that have been processed on our behalf by other processors or third parties. To all likelihood, in such a case, we will no longer be able to continue service because the secure linkage of data files can then no longer be guaranteed.

Right to object and other rights
You have the right, where appropriate, to object to the processing of your personal data by or on behalf of MEC Shop. If you object, we will immediately cease data processing in pending the settlement of your objection. If your objection is well-founded, we will send copies and/or of data that we process or have processed to you and then permanently cease processing. U In addition, has the right not to be subjected to automated individual decision making or profiling subject. We do not process your data in such a way that this law applies. Are you from opinion that it does, please contact our privacy contact.

Filing a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.

Contact details

MEC Events B.V.
Nijverheidsweg 10
3881 LA Putten
NETHERLANDS
info@mecshop.eu
085 060 51 00